by Michelle | Nov 22, 2016 | Business Owners, Business Success, Entrepreneurs, Health, Life Balance, Phone Answering
Hooray – it’s nearly Christmas! Did you just groan? Hmmm? If you did, don’t worry, you’re not alone. Many business owners find themselves ridiculously busy at this time of year – clients demanding things be ready for the new year, trying to finish up those messy jobs... 
by Michelle | Aug 23, 2016 | Business Owners, Business Success, Customer Experience, Entrepreneurs, Outsourced Admin, Phone Answering
You might recall last post we talked about how, as a generation, the baby boomers are forging ahead in a major way in the entrepreneurial stakes. So today, we’re going to look at ideas for managing growth, without losing your sanity, if you’ve got a boomer business... 
by Michelle | Jul 5, 2016 | Business Owners, Business Success, Entrepreneurs, Life Balance, Phone Answering, Small Business Planning
If you’re like many business owners you consider your phone a life saver… and a total curse!! You’re frantic if you’re ever without it (heaven forbid!), but it rings so often that there are moments where you (secretly) wish it would just stop for a day, a week or a... 
by Michelle | Oct 26, 2015 | Business Success, Entrepreneurs, Freeing up time, Phone Answering
You’ve started your business, got off the ground and have some revenue. What do you need now? Some help to increase revenue further and boost your presence in the market place. Going from a one man operation to having staff can be a huge task. But what if... 
by Michelle | Sep 1, 2015 | Customer Experience, Freeing up time, Phone Answering
Let’s say you need a service. It might be a plumber, electrician, an accountant or a builder. Whatever it is, you don’t have long to get it sorted and so you decide to call. Email means waiting for a reply. You don’t have the time for that. You want to get this sorted... 
by Michelle | Aug 17, 2015 | Phone Answering
Perception is everything. A business can gain customers and increase growth through the power of perception. For a small business or a start-up one of the main focuses is to create a bigger presence, and with it, a greater authority in the marketplace. This presence...
