by Michelle | Aug 27, 2013 | Business Owners, Entrepreneurs, Women Business Owners
In the 14 or so years that I’ve been building my own business, Serviced Offices International, we’ve met a lot of business owners, many of whom have been extremely successful and grown from one person to many. We’ve even seen some clients build and ‘flip’ their...
by Michelle | Jul 23, 2013 | Business Start-up, Business Success, Entrepreneurs, Outsourced Admin, Outsourcing, Phone Answering, Small Business Planning, Women Business Owners
Marketing is a crucial part of establishing and growing any business. Regardless of what age, stage or industry your business is in, it’s vital to define who your ideal customer is and figure out how to reach them. No matter how great your product or service,...
by Michelle | Jul 2, 2013 | Business Owners, Business Start-up, Business Success, Customer Experience, Do what you're great at, Entrepreneurs, Great Service, Outsourced Admin, Women Business Owners
In the 14 years since I started SOI, I’ve had the very great privilege of getting to know a great many business owners and watch them develop and grow their businesses a step at a time. We’ve seen so many of those businesses flourish and grow. Generally, when we’ve...
by Michelle | Jun 4, 2013 | Business Owners, Health, Life Balance, Outsourced Admin, Women Business Owners
With winter creeping onto our doorsteps, so too does the dreaded cold and flu season. I don’t think I’ve ever met a business owner who doesn’t feel that sense of panic when they think about getting sick and not being able to work. So I thought it was probably...
by Michelle | May 28, 2013 | Customer Experience, Small Business Planning, Women Business Owners
There’s a relatively new ‘field of endeavour’ that highlights that people buy products and services based on irrational decision making. It’s called Behavioural Economics which is situated somewhere between economics (which looks at people making decisions based...
by Michelle | May 13, 2013 | Business Start-up, Entrepreneurs, Women Business Owners
If you’re a business owner who’s either in or been through the start-up phase, you’ll know that whilst there are benefits of working from home, there are also downsides to working from home too. After the euphoria of not having to commute, wake up early, or even get...